Last Updated: October 2025

Welcome to Blue Horizon Pools. By using our website, requesting a quotation, or engaging our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. Company Information

Blue Horizon Pools (“we,” “us,” or “our”) is a pool construction and renovation company based in Cape Town, Western Cape, South Africa. We specialise in swimming pool design, construction, repairs, and maintenance for residential and commercial clients.

2. Acceptance of Terms

By accessing our website or contracting our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree, you should not continue using our services or website.

3. Services Offered

We provide a range of pool-related services, including:

Design and construction of new swimming pools

Pool renovations and resurfacing

Structural repairs and leak detection

Pool maintenance and cleaning

Installation of equipment such as pumps, filters, and heating systems

All services are subject to written quotations, acceptance, and agreed project timelines.

4. Quotations and Payments

All quotations are valid for 30 days from the date of issue unless otherwise stated.

A deposit is required before work commences, with the balance payable according to the agreed schedule.

Payment terms and milestones will be outlined in the client’s written agreement or invoice.

Late or incomplete payments may result in delays, suspension of work, or additional charges.

Prices exclude unforeseen structural issues or changes requested after work begins.

5. Project Timelines

We strive to complete all projects on time; however, unforeseen circumstances such as weather delays, material shortages, or third-party disruptions may affect completion dates. Blue Horizon Pools & Renovations will communicate any significant changes promptly.

6. Warranties and Guarantees

We stand behind the quality of our work. All construction and renovation projects are covered by a limited workmanship warranty (terms provided per project). This warranty does not cover damage caused by:

Misuse, neglect, or lack of maintenance

Natural disasters or extreme weather

Third-party interference or unauthorised modifications

Equipment or materials supplied by third parties are covered under their respective manufacturer warranties.

7. Client Responsibilities

Clients are responsible for:

Providing site access and necessary approvals before work begins

Ensuring accurate information is given for design and planning

Maintaining safety on-site for family members, pets, and property

Following care and maintenance instructions once the project is complete

8. Limitation of Liability

While every effort is made to ensure high-quality service, Blue Horizon Pools is not liable for indirect, incidental, or consequential losses resulting from the use of our services or website. Liability is limited to the value of the specific service provided.

9. Cancellation Policy

If a client cancels a confirmed project, cancellation fees may apply depending on work completed and materials ordered. Deposits are non-refundable once the project has commenced or materials have been procured.

10. Website Use

Our website content, including text, images, and logos, is owned by Blue Horizon Pools & Renovations and protected under South African copyright law. You may not reproduce or distribute any content without written consent.

We make reasonable efforts to ensure the accuracy of website information but do not guarantee that all details are always up to date or error-free.

11. Privacy and Data Protection

We value your privacy. Any personal information collected via our website, email, or forms is handled in accordance with our [Privacy Policy], in line with the Protection of Personal Information Act (POPIA).

12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes will be resolved under the jurisdiction of the Western Cape courts.

13. Updates to These Terms

We may update or revise these Terms & Conditions at any time. The latest version will always be available on our website, and continued use of our services implies acceptance of any changes.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Blue Horizon Pools
Cape Town, Western Cape, South Africa
mark@bluehorizonpools.co.za
bruce@bluehorizonpools.co.za 
www.bluehorizonpools.co.za