Last Updated: October 2025

Blue Horizon Pools (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following types of personal information when you contact us, complete a quote form, or use our website:

Full name and contact details (email address, phone number, physical address)

Project details and property information for quotations or site visits

Payment information (where applicable)

Technical data such as IP address, browser type, and usage statistics

We only collect the minimum amount of information necessary to provide our services effectively.

2. How We Use Your Information

Your personal information is used to:

Provide quotes, consultations, and pool construction or renovation services

Respond to enquiries and offer customer support

Manage bookings, payments, and project updates

Improve our website and customer experience

Comply with legal and regulatory requirements

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

We store personal information securely using industry-standard safeguards to protect against unauthorised access, loss, or misuse. All digital data is stored on secure servers, and physical records are kept in restricted locations.

Our team is trained in data privacy principles, and we regularly review our systems to ensure ongoing POPIA compliance.

4. Sharing of Information

We may share your information only when necessary to:

Subcontract trusted service providers (e.g., pool equipment installers or delivery partners)

Comply with legal obligations or enforce our terms and agreements

All third-party partners are required to handle your information securely and confidentially.

5. Cookies and Website Tracking

Our website may use cookies to enhance user experience, track analytics, and improve website performance. You can disable cookies in your browser settings, but this may affect certain site features.

6. Your Rights Under POPIA

As a South African data subject, you have the right to:

Access and request copies of your personal information

Correct or update any inaccurate information

Withdraw consent or request deletion where applicable

Lodge a complaint with the Information Regulator (South Africa) if you believe your data has been mishandled

For requests, please email mark@bluehorizonpools.co.za or bruce@bluehorizonpools.co.za.

7. Links to Other Websites

Our website may contain links to external websites. Blue Horizon Pools & Renovations is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. Updated versions will be posted on our website with the “Last Updated” date.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Blue Horizon Pools
Cape Town, Western Cape, South Africa
mark@bluehorizonpools.co.za
bruce@bluehorizonpools.co.za 
www.bluehorizonpools.co.za